Harley Academy Group Cookie and Tracking Technologies Policy

Date: April 2026

1. Introduction

This Cookie and Tracking Technologies Policy explains how Harley Academy and its affiliated brands and clinics (“we”, “us”, “our”) use cookies and similar technologies… on:

• Related web and platform services

This Policy applies across the Harley group of brands and may be accessed from each of our websites. This Policy should be read alongside our Global Privacy Policy.

Not all websites listed above use identical cookies. The cookie consent tool presented on each site reflects the specific cookies and technologies used on that site.

2. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly, improve performance, and provide insights into how users interact with the site.

We also use similar technologies such as pixels, tracking tags, local storage, analytics identifiers, and SDKs in mobile applications. For simplicity, we refer to all of these as “cookies” in this Policy.

3. Types of Cookies We Use

The categories below describe the types of cookies used across our websites. The specific cookies used may vary by site.

A. Strictly Necessary Cookies

These cookies are essential for the website or platform to function properly. They enable secure login, account authentication, session management, security and fraud prevention, and saving cookie preferences. These cookies do not require consent.

B. Analytics and Performance Cookies

These cookies help us understand how users interact with our websites and platform. They allow us to measure page visits, analyse user journeys, identify errors, and improve performance and usability.

We use the following analytics providers:

Google Analytics

Collects information such as pages visited, time spent on site, device and browser information, and approximate location. IP addresses may be processed and anonymised where possible.

Hotjar and/or Contentsquare

Provide behavioural analytics tools such as heatmaps and session recordings to understand how users navigate and interact with our websites. These tools are configured to avoid capturing sensitive personal data.

These cookies are only placed after you have provided your consent.

C. Functional Cookies

These cookies enable enhanced features such as remembering user preferences, personalised content display, and language or regional settings. These cookies may require consent depending on your location.

D. Advertising and Marketing Cookies

Where applicable, we may use cookies or similar technologies to measure the effectiveness of marketing campaigns, deliver relevant advertisements, and support online behavioural advertising. These cookies are only used with your consent where legally required.

4. Legal Basis for Using Cookies

We use strictly necessary cookies without consent where they are essential for the operation of our websites or platform.

All other cookies, including analytics and functional cookies, are only used with your consent.

You can withdraw your consent at any time.

5. Managing Your Cookie Preferences

You can manage your cookie preferences by using our cookie consent banner, accessing the “Cookie Settings” link available on each website. Most browsers allow you to block or delete cookies and receive notifications before cookies are placed. Please note that disabling certain cookies may affect platform functionality. Non-essential cookies are not set unless and until you provide your consent via our cookie banner.

6. Third-Party Cookies

Some cookies are placed by third-party service providers acting on our behalf, such as analytics providers, hosting providers, and advertising or marketing partners. We do not control third-party cookies directly. Their use is governed by their own privacy policies.

For more information on how these providers process your data, please refer to their privacy policies:

Google: https://policies.google.com/privacy

Hotjar: https://www.hotjar.com/legal/policies/privacy

Contentsquare: https://contentsquare.com/privacy-center/

7. International Data Transfers

Information collected via cookies may be processed outside your country of residence, including in the United Kingdom, Canada, or other jurisdictions. Where required, appropriate safeguards such as Standard Contractual Clauses are implemented.

8. Retention

Cookies may be either session cookies (which are deleted when you close your browser) or persistent cookies (which remain on your device for a defined period).

Specific retention periods vary by cookie and are detailed within our cookie consent management tool.

9. Changes to This Policy

We may update this Cookie Policy periodically. Changes will be posted on this page with an updated “Last updated” date.

10. Contact

If you have questions about this Policy or your data rights, please contact: privacy@harleyacademy.com

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